Retail Policy And Procedure Manual

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  1. Policy And Procedure Manual Examples

RETAIL STORE EMPLOYEE HANDBOOK Use the Retail Store Employee Handbook template to create a customized version of a key document for any retail business. You can include your own unique employee requirements, procedures, policies, and practices in writing so there is no question as to what is expected of your employees.

Procedure

Use this template as a guide that you can customize for your own business. Because employment laws vary by area, we strongly recommend you have an attorney review your completed employee handbook before making it available to your employees.

Two of these tools are the company's Policy Manual and Procedure Manual. In working with independent retailers throughout the country we have found that the. 6 Policies Your Retail Business Needs. Policies are more than daily procedures and. What instructions you should include in your employee manual and.

Hiring & Firing Retail Employees Document exactly a job description for each available position. Include full-time and part-time retail sales positions, management, accounting, dock workers and security. Identify the salary range for each position as well as the qualifications required of each candidate. Determine exactly under what circumstances an employee will be terminated and what the termination steps will be. An example would be employees who report to work late more than four times per month will be terminated after one verbal warning and one written warning.

Employment Manuals Write and distribute employment manuals for all retail employees that identify exactly what is expected from each employee. Require each employ to sign a document that verifies that the employee has read and understands all of the policies and procedures in the employment manual. Brought to you by Inventory Counting inventory is an important part of any retail operation.

Procedure

The policies and procedures that determine how inventory is counted and reported are essential. Identifying inventory dates, times of day and what equipment will be used must be included in the policy and procedure of the retail establishment. Conducting an annual inventory, generally at the end of each calendar year, is a procedure followed by many large retail organizations such as department-store chains. Loss Prevention Preventing loss due to theft is a major concern for most retail establishments. Policies and procedures that determine how employees and customers are monitored must be well-documented. Searching and monitoring employee packages must be part of the conditions of employment policy.

Documented policies and procedures that involve alleged shoplifting by a customer must be in place to protect the rights of the customer and limit the liability of the retail establishment. Policies Involving Customer Service Developing customer-service policies and procedures, to be followed by each retail store employee, is essential to ensure quality in service. Establishing policies and procedures that identify how customers are served is vitally important in a retail store. Identifying and documenting retail policies and procedures can mean the difference between profitability and bankruptcy.

Policy And Procedure Manual Examples

Retail stores are extremely vulnerable to lawsuits with significant financial consequences.