VeriFone Vx This Quick Reference Guide will guide you through understanding your terminal’s functionality and navigation, and will help you with troubleshooting. 150+ countries use Verifone worldwide 50% of the world's non-cash transactions. About Verifone. Speak with us I want to talk about new payment solutions Contact Us. View and Download VeriFone GemStall Ruby SuperSystem user manual online. Petroleum/C-Store Division. GemStall Ruby SuperSystem Cash Register pdf manual download.

• Verifone Ruby Manager Software Download

. Ruby2 Hardware Installation Guide P/N: DOC169-001-01-A Revision: A01. VeriFone, Inc.

Commander Site Controller, Ruby2, Sapphire, Topaz, HPV-20, Ruby Manager, Everest, E ID, Electronic Journal On-site, and Ruby Card are trademarks of VeriFone, Inc. And/or other countries. All other trademarks or brand names are the properties of their respective holders. ■ only damp cloth for cleaning.

Do not use any attachments not specifically recommended by ■ VeriFone as they can result in the risk of fire, electric shock, or injury. Do not use the Ruby2 near water. ■ Do not place this unit on an unstable cart, stand, or table. The unit may.

Battery Charging Notification The unit should be powered up for at least 24 hours prior to initial application download. This is to prevent loss of data and to ensure that the battery pack is fully charged. Ruby2 Hardware Installation Guide Revision History Revision Date Description April 12, 2013 Initial Documentation Release April 25, 2013 Added a More than Two Workstation diagram, edits to the copyright page.

Ruby2 Rear Panel. Ruby2 Hardware Installation Guide October 01, 2013. The Ruby2 has a 15-inch touch screen and a color display. Online help is available to support the user and promote quick responses.

The Ruby2, ™. RS-232 cable between peripherals, such as printers ■ Null Modem Adapter ■ Recommended Equipment Uninterruptible Power Supply (UPS) - VeriFone recommends that ■ the Ruby2 be connected to a UPS with a rating of 200VA or greater.

Customer Display Pole ■ Cash Drawer ■ PINpad ■. ■ Note: The cash drawer, customer display pole, thermal printer, and VeriFone MX Series PINpad, which complete the Ruby2 workstation, are ordered and shipped separately. Remove any protective plastic wrapping from the components and place the components on a table or countertop. Be sure that you have all the parts required for your specific installation before you begin. Ruby2 Hardware Installation Guide October 01, 2013.

Installing one or two Ruby2 workstations requires Ethernet cables to connect the Ruby2 to a router to create an in-store LAN. The printers, customer display, and cash drawers use RS-232 cables to connect to the Ruby2, and an additional Ethernet cable to connect the router to a corporate WAN/Intranet. Configuring More Than Two Ruby2 Workstations Installing more than two Ruby2 workstations requires a WAN/intranet or a network switch as well as a router. The Ruby2 workstations use Ethernet cables to connect to the network switch. Network switches are available in various sizes and usually support four or more workstations. Non-operating: -4 to 140° F (-20 to 60° C) Humidity: 15% to 95% relative humidity at 40° C (non-condensing) ■ Avoid locations with the following characteristics: Warning: To reduce the risk of fire, do not place the Ruby2 near objects that produce excessive heat. Direct sunlight ■ Moisture ■.

Ruby2 Hardware Installation Guide Diagnostic Panel The Diagnostic Panel is located on the right side of the Ruby2 and can be accessed by loosening the screw that holds the cover in place. From left to right, this panel contains the following: Reset Button: Reboots the Ruby2 workstation without shutting ■. Lift the cover up and remove it. For use with Ruby2, SW1 switches should all be in the OFF position.

SW2 switches should be in the OFF position, with the exception of switch 6, which should be in the ON position. Ethernet Speaker (out) COM Ports Cash Drawers (2) DC Power Microphone (in) Printer Power The rear panel of the Ruby2 workstation has the following ports: 8 Serial Ports ■ – COM1 - not assigned – COM2 - not assigned –. Thermal Receipt Printer. Plug the other end of the RS-232 cable into COM4 on the Ruby2 workstation. Plug the printer power cable into the printer with the flat side facing Note: The connector slides down to lock or unlock the cable. Note: To prevent loss of data and to ensure that the battery pack is fully charged, the Ruby2 should be powered up for at least 24 hours prior to initial application download.

During operation, avoid blocking the perimeter of the Ruby2 touch screen with any objects, including paper and hands, as they can block the sensors and prevent the touch screen from operating properly. ARTS Service Do not attempt to repair, service, or adjust the Ruby2. If you have questions related to installation or troubleshooting, the VeriFone Technical Support Center is available for assistance 24 hours a day, seven (7) days a week, at 800-777-3536. Ruby2 Hardware Installation Guide Magnetic Stripe Cleaner The following is the MSR cleaning method: Dirt can lead to magnetic stripe card reading problems. The magnetic stripe reader (MSR) should be cleaned on a regular basis (daily to once a week depending on usage) using commercially available card reader cleaning cards or VeriFone part number 02746-02. Ruby2 Hardware Installation Guide Specifications Ruby2 Specifications The table below gives the power requirements, dimensions, and other specifications of the Ruby2 workstation.

Specification Description Safety UL, cUL FCC Class A (USA) and CISPR22 Class A (Europe) IEC 1000 4-2 (8 KV contact, 4 KV air) Temperature Operating range: 0-40°. Ruby2 Hardware Installation Guide October 01, 2013.

. GemStall Petroleum/C-Store Division  300 South Park Place Blvd., Suite 100 Clearwater, FL 33759 (727) 953-4000 Office (727) 532-4001. No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human or computer language, or transmitted in any form or by any means, without the prior written consent of VeriFone, Inc. The content of this document is subject to change without notice. The information contained herein does not represent a commitment on the part of VeriFone, Inc.

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Technical Addition: Setting Up A Workstation January 22, 2001 CindyB1 Revision: System Requirements August 20, 2002 CindyB1 Addition: To Install An Application Date of Printing, September 4, 2002 All revisions since the last published date are lighted in light blue. VeriFone Confidential 9/4/02.

ACCESSING GEMSTALL.4 NAVIGATING IN GEMSTALL.5 GEMSTALL FUNCTIONALITY.6 Basic Information.6 How To Open an Application.7 Editing An Application.10 Installing An Application.11 Upgrade Option.13 Backup Option.13 Restore Option.14 GemStall Options.15 Exiting Gemstall.17 VeriFone Confidential 9/4/02. Ruby SuperSystem™ GemStall SETTING UP A WORKSTATION. 18 LAN/Workstation Edit.18 Other Workstation Edits.18 Dip Switch Settings.19 CPU 3.19 CPU 4 & 5. 19 VeriFone Confidential 9/4/02. Download or install an application into a Ruby terminal.

Verifone Ruby Manager Software Download

Edit and upgrade the parameters for site-specific requirements (i.e. Dispenser type, DCR keypad, etc.). Backup and restore specific data from a Ruby terminal. Reprint the installation and upgrade information from a Ruby terminal. VeriFone Confidential 9/4/02. NOTE: Some computer manufacturers are building laptops without the standard 9-pin male serial port.

As a VeriFone Authorized Service Contractor you must have a 9-pin male serial port connection. This is necessary in order to download software applications, perform backups and restores, and perform service work on the Ruby SuperSystem. Each application has a name. All application names end with “Pak”. For example, if the major oil is Citgo, the name of the VeriFone application is “CitPak”. If the major oil is Shell, the name of the VeriFone application is “ShlPak”. If you receive an error message indicating no file found you have not installed GemStall or have installed the program incorrectly.

If you are using Windows 2000 or ME, your MS-Dos prompt can be found by clicking on Start, Programs, and then Accessories. VeriFone Confidential 9/4/02. Move the cursor down on the screen.

Right Arrow Move the cursor to the right. Left Arrow Move the cursor to the left. Space Bar Select an option.

Enter/Return Enter the information into the system and continue to the next selection. VeriFone Confidential 9/4/02.

Ruby SuperSystem™ GemStall GemStall Functionality Basic Information Below is the main GemStall screen with a short description of each Gemstall option. VeriFone Confidential 9/4/02. Highlight File and press the key.

Use your key and highlight Open and press the key. Use your key, highlight the application you wish to download and press the key. VeriFone Confidential 9/4/02. Ruby SuperSystem™ GemStall Use your key, highlight the version number you wish to download and press the key. VeriFone Confidential 9/4/02. OK and press the key.

After opening an application, GemStall will display two additional windows. In the upper left-hand corner will be the application’s default comport settings.

On the right-hand side of the screen will be the application’s default options. VeriFone Confidential 9/4/02. For options that include a comport setting and baud rate, another screen will be displayed. If the comport setting is fine, highlight OK and press the key. NOTE: Only comport settings/assignments should be changed.

Do not change baud rate settings. VeriFone Confidential 9/4/02. NOTE: If the Ruby already has a software application downloaded please keep in mind the Install feature will erase everything in the Ruby terminal and rewrite all the files. The average installation will take approximately 30 minutes. VeriFone Confidential 9/4/02. This number will start with P/N 040. After entering the number press the key.

Site Telephone Number This is the telephone number VeriFone or a VASC would use when contacting the site. Enter this number, including the area code, and press the key.

This option is used to download specific data files onto a diskette from the Ruby terminal. If you will be completing an upgrade to the current software application in the Ruby, please refer to the VASC Installation and Service Manual, Software Upgrade chapter.

VeriFone Confidential 9/4/02. Ruby terminal. The restore function is used in conjunction with the backup function in GemStall. If you will be completing an upgrade to the current software application in the Ruby, please refer to the VASC Installation and Service Manual, Software Upgrade chapter. VeriFone Confidential 9/4/02. To Restore Data Files: STEP ACTION Open the SAME software application version as on the Ruby VeriFone terminal. NOTE: The backup diskette MUST be the same software application version as the software application version you are opening.

Use the key, highlight Restore, and press the. Use your key and highlight OK and press the key. To clear special message(s) displayed in GemStall: STEP ACTION Use your key and highlight Options, press the key. Highlight Clear Error and press the key. VeriFone Confidential 9/4/02. GemStall is asking you if you wish to reboot the Ruby terminal into the sales mode. If you answer OK, the Ruby will reboot and take you into Sales.

If you choose Cancel, the Ruby will not reboot and you will stay in SysMgr mode. VeriFone Confidential 9/4/02. Workstation. This may save the site from having to purchase a multi-plexer (MUX) for the site. Peripherals that can be cabled from the Workstation include:. Backoffice.

HPV-20 VeriFone Confidential 9/4/02. In a system of two (2) terminals, both terminals will have switch 1 DOWN. In a system of three (3) or more terminals, switch 1 should be DOWN on the two terminals separated by the longest cable.

There should never be more that two terminals with switch 1 DOWN. VeriFone Confidential 9/4/02.